In-stock items usually ship out within 3 business day

If your tracking shows "delivered" but it's missing, please allow 48 hours for delivery. Also, check with neighbors or household members who might have received it for you. If it's still not found, contact Customer Support.

If something's not right with your order, don't hesitate to contact Customer Support, and we'll help you resolve the issue.

Once shipped, you'll receive an email with tracking details and the carrier information.

ChugJug Bottles Are Lead Free. Always Have Been. Always Will Be.

In light of recent media attention on the subject, we affirm our commitment to consumer safety by highlighting the fact that all ChugJug bottles and tumblers are and always have been lead free.

Stainless Steel
The lids are top-rack dishwasher safe, and the straws can go in the silverware bin. The cups are also technically dishwasher safe as well, but we strongly recommend you hand-wash them to maintain that beautiful finish.

Wash before use. Lid is top-rack dishwasher safe. Hand washing the cup is recommended to preserve its finish. Do not use harsh chemicals (such as bleach, abrasives, etc.).

Do not microwave, freeze, or boil.

Not for use with hot, carbonated, or perishable liquids.

Avoid accidental opening on the bottle by keeping the button free and clear of other objects.

Cover the button with the loop to help avoid accidental pushing of the button.

When opening the bottle, keep fingers away from the recess behind the spout cover.

We accept all major credit cards. We also accept debit cards, Apple Pay and Google Pay. No cash or check—unless you’re willing to make the trek to our headquarters, then we might be willing to make an exception.